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Slack

What it will be

A first-party Slack app that connects to your Slack workspace and posts Toado events into channels you choose. Two flavors:

Incoming notifications: events from Toado (ticket moved, commented, assigned) appear as Slack messages.
Slash commands (later): create or comment on a Toado ticket from inside Slack.

Planned setup

In Toado, Settings › Integrations › Slack, click Connect.
Authorize in your Slack workspace.
Map projects to channels: e.g., project “Acme Web” routes to #acme-bugs.
Pick which event types route to each channel: ticket created, moved, commented, etc.

Per-channel routing means you can quiet down noisy channels and have a high-signal channel for only the events you care about.

Planned message shape

[acme-web]  📷  New ticket: "Checkout button overflows on narrow viewport"
                Created by Jason · t-abc123 · View in Toado

[acme-web]  💬  Claude Code (claude-code on macbook) commented on t-abc123:
                Fixed by clamping max-width...
                View comment

Threaded follow-ups (e.g., comment posted on a ticket the channel already knows about) attach to the original message thread.

Where to next

Roadmap to track shipping.
Webhooks once shipped, since the Slack integration will sit on top of webhooks plus Slack-specific UX.
Feature requests to vote.